ProHealth Solutions Terms and Conditions

(760) 772-9300

How to Reach ProHealth Solutions

You can order online, by mail or telephone. We're happy to take your telephone order during our regular business hours, 9 AM to 5 PM weekdays Pacific time. Our business line is 760-772-9300. Should you reach voice mail during business hours, please leave a message with your return call details. Orders received by 12:00 PM Pacific time are usually shipped the same business day.

Since it may not be convenient for your schedule to call during our regular business hours, and if you are a returning customer, just leave your name, number and order and we will use the information we have on file and call you with a confirmation.

If you are a new customer you can leave a voicemail at any time and leave your order or a message, along with your name, address, and telephone number where you can be reached during business hours.


Payment may be made in any of the following ways:

  1. By sending check or money order in U.S. currency drawn on a U.S. bank.
  2. By providing a Master Card / Visa/ American Express or Discover number, expiration date and CVV code.


We want to make sure that you receive your order in a timely fashion, without unnecessary delays or problems. This means we need to be sure we have your correct street address, including zip code (unless your delivery is made to a post office box, via the USPS postal service).

If your receive an item damaged by the carrier, please save the box and packing material, and notify us at once. We will provide you with additional information for return or replacement.

Refunds and Exchanges

We accept unopened product within 30 days or purchase.
No returns on persoal care items and any item that is not a supplement.
You must have a return authorization before returning product.
15% restocking fee charged on all approved returns.

Mailing List

Our mailing list is not sold or shared to any other companies. If you or a friend would like to receive email promotions, please include an email address on your order. If you would like to stay on our mailing list, please be sure to advise us of your new address if you move.